Frequently Asked Questions
How can we help?
What measures have you taken in response to Covid 19?
At Nature’s Path, the well-being of our customers, our team, and our planet is at the forefront of everything we do.
At the start of the pandemic, we did everything possible to increase production and meet the increased demand for healthy, organic and nutritious food, but we had to do so safely.
First, as a company, we wanted to protect our frontline team members, the people who make our delicious, organic food.
We installed automatic temperature checks at our head office entrance and at all our manufacturing plants. We introduced increased sanitation and cleaning protocols, installed Far-UVC lights and state-of-the-art air filtration technology in our lunch and break rooms, and added additional hand washing and hand sanitizing stations. We also installed plexiglass partitions on the manufacturing floor and introduced physical distancing across our manufacturing process. In addition, masks are always mandatory.
At the start of the pandemic, we introduced additional hero pay for all our frontline workers and have maintained that additional pay throughout the pandemic.
At the start of the pandemic, Nature’s Path pledged to increase our annual donations. We’ve now committed to donating $2.5 million worth of food and funds to frontline healthcare workers, charitable organizations, schools and others in need during these challenging times.
Do you use only organic ingredients in your products?
It is important to note that organic certification is only available for agriculturally produced ingredients. For instance, mined substances like those used in baking soda cannot be certified organic.
We work with many of our suppliers to convert conventional ingredients to organic as quickly as possible. We look forward to the day when almost every ingredient is available in organic form.
Where can I find your products?
What if I can no longer find my favorite product on the website?
Is your packaging recyclable or compostable?
Currently, 97% of our packaging is recyclable, reusable or compostable, and we are committed to getting to 100% by 2025.
Our cardboard containers are recyclable and made from 100% recycled paperboard and 55% post-consumer content. We use plant-based ink which means the boxes may also be composted. The paperboard in our cereal boxes is FSC certified.
The opaque plastic we use for cereal bag liners, Ecopacs and puffed cereals is a #2 plastic made in Canada. It can be recycled, depending on your local recycling rules. Some stores accept them in their return-it bins.
The resealable bags we use for granola are made from composite plastic and are not recyclable. As these bags are durable, we recommend reusing them for storing other items.
We are working with organic industry companies to develop an affordable, 100% compostable plastic film made from non-genetically modified plant cellulose.
Are your products gluten free?
All products that contain less than 20 parts per million in gluten are clearly labeled as ‘gluten free’ on our packaging, and on the website.
All products that contain less than 10 parts per million in gluten are clearly labeled as Gluten Free Certified on our packaging and on our website.
What are your chips made of?
We use only the highest quality, organic whole grain corn and cassava flour in our Que Pasa chips.
Que Pasa tortilla chips are GFCO certified gluten free, certified organic and non-GMO project verified
To ensure a crunchy and authentic experience, our corn is soaked, cooked, and then ground between hand cut volcanic stones sourced from the peaks of Querétaro, Mexico.
How do you handle allergens?
As a company, we have an extensive planning and cleaning schedule – which includes protein testing – for all our production facilities to prevent cross contamination with non-declared ingredients. Products that do not contain any of the top eight allergens as listed on the ingredient label are theoretically free from them. However, because of the remote chance of contamination at the production facility we cannot imply that there is no possibility of minute amounts of these allergens in our products.
After handling any product that contains allergens, we do a full allergen clean-up on the production lines. We use various cleaning methods such as rinsing, hot scrubber machines, vacuums and organic compliant cleaning solution followed by protein tests on the equipment. Cleaning is supervised and checked off by our Quality Assurance team.
Because we utilize allergens in some of our facilities, we print a disclaimer underneath the ingredients listing. In the United States, the warning statement ‘Produced in a facility that uses …(for example: peanuts, tree nuts, dairy or soy)” and in Canada, the warning statement ‘May contain …(for example: peanuts, tree nuts, dairy or soy)’ is printed on Nature’s Path products made in those factories. Allergens are not indicated in the warning statement if they are already listed as a product ingredient.
Should you have a life-threatening allergy, please consult your healthcare provider prior to eating our products.
Where do you make your products?
Our main production facilities are in Delta, British Columbia; Blaine, Washington; and Sussex, Wisconsin.
All our products are produced and packaged in the US or Canada.
Where do you source your ingredients?
We purchase ingredients from US and Canadian suppliers as well as internationally from recognized third-party certified organic suppliers. The ingredients we source outside North America aren’t currently available within the continent in the quantity and/or quality that we require.
Nature’s Path only buys ingredients from suppliers who meet the strict quality control standards set by the US Department of Agriculture (USDA), National Organic Program (NOP), and the Food and Drug Administration (FDA).
Our facilities are recognized in the US by the Food and Drug Administration and in Canada by the Canadian Food Inspection Agency. We work closely with ALL our food suppliers to ensure that food safety standards are strictly adhered to.
Nature’s Path does not currently purchase any products internationally that would require “product of…” labeling. In the form these ingredients are purchased, they are labeled as “product of USA” or “product of Canada” as they have been further processed in North American facilities where compliance with food safety standards is tested and confirmed.
Foreign sourced ingredients undergo the same rigorous organic, food safety and quality certification requirements as products from Canada and the US. Extensive analysis led us to the conclusion that these ingredients are the highest quality available in the world.
Do you offer any promotional codes or promotional items (for example: mugs, t-shirts, or pins)?
Please follow us on social media for your chance to win prizes that could include products and promotional items. You can find us on the following platforms:
For sponsorship or donation inquiries in the United States and Canada, please contact our team.