Hi Peter and thanks for taking the time to ask us this question! The hull hasn’t been removed from the flax used in our products. Some of our products contain whole flax seeds (listed as organic flaxseeds in the ingredients) and some contain a combination of ground and whole flaxseeds (listed as organic flax in the ingredients). The reason they aren’t all fully ground or crushed because they go rancid very quickly without refrigeration or the use of preservatives. However, some of the seeds do actually get ground up by the cereal manufacturing process to make more nutrients available and some of the seeds that are attached to flakes will be broken by the teeth to make some of the nutrients available to you. A selection of Nature’s Path cereals such as Flax Multibran Flakes do use a combination of whole and ground flax but they therefore only have a shelf life of 6 months; not practical for some of our other flax products such as the Flax Granola. At this time there isn’t a better solution to the problem unless we use preservatives and we won’t do that because we make organic products. Whole flax seeds do also provide valuable fibre benefits. If you’d like to include ground flaxseed in your diet, what I’d suggest is picking up a bag of our FlaxPlus Flaxseed Meal and adding a tablespoon of that to your cereal, baking, etc (it’s uses are endless!). Just be sure to refrigerate the bag and you’re good to go! Take care, Justine, Nature’s Path Team

Hi Amy and thanks for sharing your input with us. We totally get that people are looking for yummy, oragnic, gluten-free options such as an organic gluten-free granola. I’ll be sure to pass this info along to the Brand Manager and to our Research and Development Team. From my understanding upon reviewing their website, Udi’s Gluten-Free doesn’t make organic granola. After looking at Bob’s Red Mill website, it appears that while they make organic oats and they make gluten-free oats, they don’t make oats that are BOTH organic AND gluten-free. Am I correct? If so, Perhaps they are experiencing the same trouble in the supply chain as we are. Rest assured, we’re all about offering awesome gluten-free options, so when it becomes available we’ll be all over that. Take care, Justine, Nature’s Path Team

Hi there and thanks for asking us your question. To be clear, if one of our products says it’s gluten-free, ONLY then is it gluten-free. Our GF products have been certified Gluten-Free by the Gluten-Free Certification Organization (or GFCO, please visit www.gfco.org to view their website) which is a program of the Gluten Intolerance Group (GIG) and is the highest quality certification available today. We don’t have a dedicated GF facility however, we’re completely confident that our GF products are acceptable for those following a GF diet. However, you must see this GF certification label in order for it to truly be GF. There are instances (ex- this granola) where there aren’t any gluten ingredients listed, however we can’t guarantee it’s gluten-free and therefore you won’t find a GF label. I hope that clarifies everything for you! Take care, Justine, Nature’s Path Team

Hi Adria and thanks for reaching out to us with your comment. To clarify, the hull has not been removed from the flax used in this granola. Some of our products contain whole flax seeds (listed as flaxseeds in the ingredients) and some contain a combination of ground and whole flaxseeds (listed as flax in the ingredients. The organic flax that we use in some of our products, such as this, aren’t all fully ground or crushed because they go rancid very quickly without refrigeration or the use of preservatives. However, some of the seeds do actually get ground up by the cereal manufacturing process to make more nutrients available. Some of the seeds that are attached to flakes will be broken by the teeth to make some of the nutrients available to you. A selection of Nature’s Path cereals such as Flax Multibran Flakes do use a combination of whole and ground flax but they therefore only have a shelf life of 6 months; not practical for some of our other flax products such as this Flax Granola. If you’d like ground flaxseed in your granola, I’d suggest getting a bag of our Flax Plus Flaxseed Meal which you can sprinkle on any of your cereals, incorporate it into your baking, etc. Just be sure to keep the bag refrigerated! Take care, Justine, Nature’s Path Team

Hi Mark and thanks for taking the time to share your feedback! We currently don’t make gluten-free granola. While there isn’t any gluten ingredients in this granola, there issue lies with the oats. Though oats aren’t believed to cause harm to our GF friends, there’s risk of cross-contamination with gluten in the fields and during the milling process. At this time, there isn’t the supply of gluten-free organic oats that we’d need to make this truly gluten-free. As for the sugar content, we’re totally aware that people are becoming more conscious of their sugar intake so I’ll pass on your feedback to the Brand Manager. To add, we think sugars in moderation are okay so long as it’s incorporated into a nutritious meal like this. Just food for thought! Take care, Justine, Nature’s Path Team

Hi Heather and thanks for reaching out to us. To answer your question, yes our Pumpkin Flax Plus Granola is vegan. All our products are vegetarian and most are vegan. When a product of ours isn’t vegan, it’s typically due to the use of dairy or honey. For a list of our products that include Honey or Dairy, please see here: http://www.naturespath.com/eat-well/vegetarian-diet. All the best, Justine, Nature’s Path Team

Hi there and thanks for reaching out to us. I don’t know how many tablespoons it contains, however I can say this cereal contains between 1.65g and 2.75g of flax seed per serving, which translates to about 3-5% of flaxseeds. The exact amount is considered proprietary information. Take care, Justine, Nature’s Path Team

Hi Robert and thanks for getting in touch with us. We’re so thrilled to hear that you’re avid Pumpkin Flax Plus Granola fans and we understand your concerns about the sweetness. We don’t make this with less sweetener, however we do have many low sugar options with less than 5g of Sugar per serving including Fruit Juice Corn Flakes, Honey’d Corn Flakes, Millet Rice Flakes, Whole O’s, Crispy Rice, Multigrain Oatbran Flakes, Heritage Flakes, and Flax Plus Multibran. I’ll pass along your feedback to the Brand Manager who takes our consumer comments into consideration when making changes to our products. Take care, Justine, Nature’s Path Team

Hi Jennifer and thanks for getting in touch with us. There’s 159g of potassium per 55g serving of this granola. Happy munching, Justine, Nature’s Path Team

Hi Alison and thanks for getting in touch with us. I don’t believe this product has undergone and official recipe change however I’ll be sure to pass your feedback along to the Brand Manager and to Consumer Services who’ll look into this. We’re sorry to hear you’re disappointed with our granola as of late and hope we can win back your acclaim someday. All the best, Justine, Nature’s Path Team

Hi there and thanks for getting in touch with us! The fat content in this granola mostly comes from monounsaturated fats and polyunsaturated fats which are considered “healthy fats”. This includes 450 mg of Omega-3 fatty acids and 1500 mg of Omega-6 fatty acids, which are essential fatty acids our bodies need to regulate the activities of our cells. So, while too much fat in a diet can be unhealthy, choosing foods with the right kind of fats is key. All the best, Justine, Nature’s Path Team

Hi Erin and thanks for your question. It’s a great one that I’m sure tons of people are wondering. The reason our granola isn’t gluten-free is due to the oats. In theory, oats aren’t hazardous for our gluten-free friends however, there’s risk of cross-contamination of the oats with wheat, rye and barley in the fields and during the milling process. At this time in North America, organic gluten-free oats aren’t available in the quantity we’d need. However, we have lots of requests to make certified gluten-free oats products so perhaps this is something we can develop in the future. All the best, Justine, Nature’s Path Team

Hi Henry and thanks for letting us know about this issue. We’re so sorry to hear you’ve had this experience with our granola. Please contact Nicolette, Consumer Services, using out contact form here: http://www.naturespath.com/contact-us, and she’ll help make this right for you. In the meantime, I’ve told Quality Assurance about this situation. All the best, Justine, Nature’s Path Team

Hi Pamela and thanks for sharing your story with us. It makes me so happy to hear you love our granola this much! I too love this topped on yogourt to make a tasty parfait. We want you to know we all wish you the very best with your health in the future. Happy munching, Justine, Nature’s Path Team

Hi Claire and thanks for reaching out to us. We don’t mail coupons or samples, but instead have promotions, such as gift basket giveaways and new product sampling throughout the year on social networking sites such as Facebook.com/naturespath and @NaturesPath om Twitter, or through privately run online blogs. Also, sometimes you can find coupons as one time limited offers on Nature’s Path product packaging or in health & natural food magazines. All the best, Justine, Nature’s Path Team

Hi Kaye and thanks for reaching out to us. We really appreciate your long-time loyalty and I just love to read about how you spread the “good word” about our granola— so nice of you! You might want to try Kirkland Signature by Nature’s Path Organic Ancient Grains Granola available at Costco, as it has less sugar but still the yummy and wholesome crunch of granola. In the meantime, I’ll pass along your thoughts on the sugar content to the Brand Manager who always appreciates feedback like yours. As for what Costco carries, it’s ultimately up to the retailer if a particular product is on shelves or not, so if you’d like your local Costco to bring it back— tell ‘em! They’re likely to carry it again if they know you want it. But here’s some good news, I’ve recently seen this granola at Costco near our Richmond, British Columbia head office, so I know Costco still carries this. Keep in mind that this granola can also be found at major retailers such as Whole Foods Market or online at Amazon.com If you’re still having trouble finding it, please contact Nicolette, Consumer Services, using our contact form here: http://www.naturespath.com/contact-us, and she’ll be happy to help you further. All the best, Justine, Nature’s Path Team.

Thanks so much for your feedback Michael! I suggest trying our Ancient Grains Granola from Costco. It has 9g of sugar per serving which you and your wife can appreciate. This is a significantly lower amount of sugar than the competition. Please be sure to let us know how you like it. I will also let our R&D team know that you’re interested in a gluten free granola. All the best to you and your wife Michael! Jamie, Nature’s Path Team

Hi Eric and thanks for sharing your input with us. We’re aware that there are lots of people interested in low sugar options, so I’ve told our Brand Manager about your comments. We offer a variety of 80 products at various sweetness levels, so we’d like to think there’s something for everyone. You might be interested in trying one of our low-sugar, such as our Nature’s Path Fruit Juice Corn Flakes, Nature’s Path Honey’d Corn Flakes, Nature’s Path Millet Rice Flakes, Nature’s Path Whole O’s, Nature’s Path Crispy Rice, Nature’s Path Multigrain Oatbran Flakes, Nature’s Path Heritage Flakes, Nature’s Path Flax Plus Multibran and all of our sugar-free Nature’s Path Puffed Cereals. All the best, Justine, Nature’s Path Team

Hi there and thanks for your comments. We believe that sugars are part of healthful eating when in moderation. However, we’re also aware that many people are looking for low sugar options and so I’ve told our Brand Manager about your feedback. We offer 80 products at a variety of sweetness levels so you might be interested in trying one of our low sugar (5g or less) options such as: Rice Puffs, Kamut Puffs, Corn Puffs, Millet Puffs, Millet Rice Flakes, Heritage Flakes, Crispy Rice Cereal, Fruit Juice Sweetened Corn Flakes, Whole O’s, and Honey’d Corn Flakes. All the best, Justine, Nature’s Path Team.

Hi Vicki and thanks for your feedback! I’m so glad to hear you love our granola. Unfortunately, we can’t guarantee that this is gluten-free due to the oats. While oats themselves don’t seem to cause any harm, there can be issues with cross-contamination from wheat, rye and barley in the field or during the milling process. For this reason, most oats in North America don’t make the cut and organic gluten-free oats aren’t available in the quantity we need for our granola. However, we take your comments very seriously and I will pass on your feedback to the Brand Manager. All the best, Justine, Nature’s Path Team.