Hi there and thanks for pointing this out to us. We’re sorry for this mistake and any confusion it might’ve caused. This oatmeal contains 150 calories per serving. Your comments about the error have been passed onto the Marketing Department and the appropriate changes will be made in the next packaging print run. Take care, Justine, Nature’s Path Team

Hi there and thanks for reaching out to us. We’re really sorry you and your son have had this experience. We didn’t intend to mislead or misinform you about the issue of allergen cross contamination but I can understand how the different phrasing of these two disclaimers can be confusing. We apologize for the discrepency between the ingredients list on the box and on the individual packets. Your comments regarding the printing error have been passed onto the Marketing Department and the appropriate changes will be made in the next packaging print run if necessary. To clarify, because we use peanuts, nuts, soy or dairy in some of our facilities, we print a disclaimer stating “produced in a facility that uses peanuts, tree nuts, dairy or soy”. We say this because we want to let you know that due to risk of cross contamination, this product may contain traces of peanuts, tree nuts, dairy or soy, despite there not being any of these items as a listed ingredient. For those with serious allergies to any of these ingredients in the disclaimer, we don’t recommend consuming this product. In addition, please contact Nicolette, Consumer Services, using our contact form here: http://www.naturespath.com/contact-us, and she can help make this right. All the best, Justine, Nature’s Path Team

Hi Nancy and thanks for reaching out to us. While we set a suggested retail price, it’s up to the store to determine the final selling price which is why you might find a difference between Lucky’s, Raley’s and Whole Foods Market. If you’re in the United States, you can order this oatmeal online from Amazon.com at discounted prices. If online shopping isn’t your thing, I’d advise you get in touch with Nicolette, Consumer Services, using our contact form here: http://www.naturespath.com/contact-us, who can help you find where this oatmeal is near you. Take care, Justine, Nature’s Path Team

Hi Lisa! Thanks for the compliment! It’s much appreciated. Which is your favorite flavor? All the best, Justine, Nature’s Path Team

We highly agree Alo! Take care, Jamie, Nature’s Path Team

Hi Mali and thanks so much for getting in touch with us! We’re so glad you found this oatmeal and funny to think you had to go to Thailand to find it! We’re so sorry that you experienced this though. The blueberries are added by a mechanical feeder which we are now diligently fixing so that it adds a consistent amount of blueberries to each pack. As per our quality gaurantee, please complete our contact form (http://www.naturespath.com/contact-us) and Nicolette will reimburse you for your purchase. Take care, Jamie, Nature’s Path Team

Thanks so much for taking the time to get in touch with us. We’re so sorry to hear that this happened. No this doesn’t happen often. Please contact Nicolette here: http://www.naturespath.com/contact-us and she will be sure to compensate you for your purchase. Take care, Jamie, Nature’s Path Team

Hi Joshua. Thanks for the HUGE compliment! It’s such an honor when we hear our fans love us so much that they now make it their mission to get others “on the path” with our products. Take care, Justine, Nature’s Path Team

Thanks so much for sharing your terrific comments Ellie! We’re so very glad that you’re loving this oatmeal so much. I suggest emailing Nicolette at cereal@naturespath.com and she will be able to put you in touch with someone who can tell you where this product is sold in your area. Take care, Jamie, Nature’s Path Team

I would really to try this product. Do you have free samples?

Hi Rebeka and thanks for getting in touch with us. The majority of our promotions can be found on our website, Twitter account and Facebook account, so if you’re not already a fan of ours on Twitter or Facebook, please do so. We sometimes have coupons inside our product boxes so be sure to check inside the box before you throw it away and you can sometimes find coupons inside of health and natural food magazines. Also, be aware when your local grocery stores are having sales so that you can get our products at a discounted price. Take care, Jamie, Nature’s Path Team

Hi Ed and thanks for sharing you feedback with us. I will definitely forward your suggestion about a lower carb product to our R&D team. Also, I suggest you ask your local retailer to order in a product for you. Most stores dedicated to customer service and loyalty will do this. Also, check your local health food store, a lot of them will carry a full line of our products. All the best Ed, Jamie, Nature’s Path Team

Hi M-A and thanks so much for writing in to us. We’re sorry to hear that you weren’t satisfied with this product. Please email this information along with your address to Nicolette in Consumer Services (consumerservices@naturespath.com) and she will be sure to make things right as per our quality guarantee. I suggest clicking on our retail finder here http://www.naturespath.com/find-retailer which will help you zone in on the closest store to you. Then call the store to ensure they sell the product you are looking for. All the best M-A! Jamie, Nature’s Path Team

Hello again Deliliah! I have found out from our R&D team that the box was older packaging (which has now been updated), but the packets note the correct Nutritionals of 150 calories. Take care, Jamie, Nature’s Path Team